Access to my Information
Your Privacy
Ramsay Health Care is bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other relevant laws about how private health service providers handle personal information.
We are committed to complying with all applicable privacy laws which govern how Ramsay Health Care collects, uses, discloses and stores your personal information.
Request for Release of Information
In accordance with the Health Record Act 2001 patients can request access to information from their medical record.
Once your Application Form has been received, a search will be conducted and fees will be calculated for the information you seek.
Under the Health Record Act 2001 and the Privacy Act 2014, Linacre Private Hospital has 45 days to provide the requested information.
There are costs involved in providing this information and an invoice will be sent once an initial request is made.
| Fees & Charges (Plus 10% GST) |
| Administration Fee: |
$39.80 |
| Registered Post: |
$15.00 |
| Photocopying: |
$0.20 per page (A4)
$0.40 per page (A3) |
| Scanning: |
$0.10 per page |
| Retrieval from Secondary Storage (if applicable): |
$19.10 |
Should you wish to make an application to access a medical record please complete the Application Form and post it together with a photocopy of photo identification (such as your driver’s licence) to:
Health Information Manager
Health Information Services Department
Linacre Private Hospital
12 Linacre Rd
Hampton 3188
Phone : 03 9599 5506 between 8am and 3pm
Fax : 03 9599 5584
Email: HIS.LPH@ramsayhealth.com.au
Alternatively you can scan and email the completed Application Form and photo identification to: HIS.LPH@ramsayhealth.com.au
For further information please contact the Health Information Services Department on 03 9599 5506